Customer Support Intern

We are offering a Customer Support Internship opportunity for individuals interested in gaining hands-on experience in customer service and support. If you have strong communication skills and a passion for helping customers, we want to hear from you!

Key Responsibilities:

  • Respond to customer inquiries and provide assistance via email and chat.
  • Handle customer complaints, issues, and escalations professionally.
  • Document and track customer interactions and resolutions.
  • Collaborate with the support team to improve customer satisfaction.
  • Assist in developing support resources and documentation.

Qualifications:

  • Currently pursuing a degree in Business, Communication, or a related field.
  • Strong written and verbal communication skills.
  • Customer-focused attitude and empathy for customer concerns.
  • Ability to multitask and prioritize customer inquiries effectively.
  • Willingness to learn and adapt in a fast-paced environment.

Benefits:

  • Hands-on experience in a customer support role.
  • Mentorship and guidance from experienced support professionals.
  • Opportunities to enhance your communication and problem-solving skills.
  • Access to a collaborative work environment.
  • Potential for future career opportunities within the organization.
Apply Now
Internship Details
  • Location: Pune, MH
  • Duration: 3-6 months
  • Internship Type: Paid
  • Field of Study: Business, Communication
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LWAY is an online app-based everyday travel platform that connects both passengers and drivers. The company operates on an asset-light model by aggregating & managing cabs, autos, taxis, and bikes from partners. The app enables passengers to search & book cabs after providing relevant details.

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Address:
KS 525, Technology Business Incubator (TBI), MIT-World Peace University Campus, Kothrud, Pune 411038, Maharashtra, India.